Warranty & After-Sales
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Service throughout the entire lifespan of your product
Your support staff will be there for you to help with whatever problems or questions you may have. There's never any need for you to worry about the service that we'll provide because our team consists of experienced designers who know how to work in various specific areas.
While we may not be able to speed up the delivery process, we can do everything possible to ensure that your item arrives on time and in good shape. This includes tracking its delivery status, helping you resolve any delays, and coordinating with the shipping company responsible for delivering it. Our customer support team is at your disposal from start to finish.
While we may not be able to speed up the delivery process, we can do everything possible to ensure that your item arrives on time and in good shape. This includes tracking its delivery status, helping you resolve any delays, and coordinating with the shipping company responsible for delivering it. Our customer support team is at your disposal from start to finish.
Take care of your project. End-to-end.
Fast and personalized service
Every request is handled by a dedicated team that takes care of the entire process, from quotation to delivery at your doorstep.
Pre-After Service
We guarantee that our jewelry will arrive intact with packaging made of cartons and polyfoam. Also, we suggest a 2% More or Less Clause.
Warranty coverage
Every jewelry project has different protection needs, which is why we offer a variety of flexible warranties.
Need support?
We're 24/7/365 at your service!
We want you to be satisfied! That is why we have developed service solutions that will support you even after your purchase. Partnership and reliability are the values. Should you need assistance, we are always at your disposal.